- Introduction
Good Loop Studio («we», «our», «us») is committed to protecting and respecting your privacy. This privacy policy (the «Policy») explains how we collect and use personal data when you interact with our applications and games (collectively, the «Services»).
- Information We Collect
We store and/or collect various types of data: Games Data and Analytics Data.
- Game data: is the information related to the use of the game. This may be the number of coins, level number, number of boosters and other soft currencies within the Services. All this data is stored to provide a persistent service across all user devices. This information is stored in the Google Play Games or Apple Game Center services, without we make use of them outside the device. To identify the user, Google and Apple provide a user ID that we do not store. The user can refuse to log in with these services, thus rejecting the persistence of data to save them. For more information you can read Google’s privacy policy here or Apple’s here.
- Analytics data: It is the information we collect about the user’s behavior with the game, level played, boosters used, purchases made, coins held, etc. To do this, we use the external game analytics service (you can consult its terms of service here), through which we store and process the data collected. All this data is anonymous, a random user ID is assigned and no personal data is collected.
- Payments: the game has the possibility tu purchase virtual content with real money. We collect anonymous data provided by google and apple for the purpose of processing in-game purchases and to consult and improve the services offered within the game.
We collect this data when you voluntarily provide it to us or when you use our Services, such as when you use our applications.
- How We Use Your Information
We use the collected data for various purposes, including but not limited to:
- Providing and maintaining the Services
- Improving and optimizing the Services
- Communicating with you in case you contact with us
- Analyzing usage trends and patterns
We may share your information with third-party service providers to assist us in providing and improving our Services. We may also disclose your information if required by law or to protect our rights and interests.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We may also retain and use your data to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Security
We take appropriate measures to ensure the security of your personal data and protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
- Your Rights
You have certain rights regarding your personal data, including the right to access, correct, and delete your data. You may also have the right to restrict or object to the processing of your data. If you wish to exercise any of these rights or have any questions, please contact us at [contact email].
- Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this Policy periodically for any updates.
Contact Us
If you have any questions about this Policy or our data practices, please contact us at support@goodloopstudio.com.
This policy is effective as of 20/11/2023